What guarantees do you give for equipment?
Answer: We have a 24-hour customer service, ready to fulfill all warranty liabilities anywhere in Russia.
"FORWARD HDD" LLC produces the mobile drilling equipment of FORWARD brand. The quality of our equipment is proved out in the results of work of our customers and our own FORWARD drilling crews on sites across Russia and CIS states.
We are convinced that the purchase of FORWARD drilling equipment is just the beginning of long-term and mutually beneficial relations with our partners. The highly qualified service plays an important role for ensuring the smooth operation of equipment.
“FORWARD HDD” LLC provides a whole range of after-sales services for FORWARD drilling rigs:
- Specialist’s visit on the site of the customer for diagnostic and repair works.
- Maintenance operation.
- After-sales service is 1 year.
- Remote consultations and diagnostic by phone.
- Supply of drilling tools, auxiliary equipment, spare parts and consumable materials.
- Post-warranty maintenance.
- Round-the-clock working for you 24 hours a day, 7 days a week.
- Diagnostic and repair works.
- Carrying out theoretical and practical training.
FORWARD production facility is equipped with all necessary spare parts and consumable materials. We use only original spare parts. The spare parts storage is constantly refilled (expanding), which provides the shortest maintenance operation terms and repair works.